inventory
Logistics & Delivery

Courier & Logistics

AWB generation, COD management, manifest processing, and real-time parcel tracking for courier companies.

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The Courier & Logistics module provides a complete shipment lifecycle management system for courier and logistics companies. Generate air waybill (AWB) numbers, create manifests, and track parcels from booking to final delivery with proof of delivery.

Cash on delivery (COD) management handles collection, settlement, and remittance workflows. Rate cards with zone-based pricing ensure accurate billing for different destinations and service levels.

Customer statements, rider assignment, and comprehensive logistics reports give you operational visibility across your entire delivery network.

Key Features

End-to-end courier operations management.

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AWB Tracking

Generate sequential AWB numbers and track every parcel through each stage of delivery.

payments

COD Management

Handle cash-on-delivery collections, daily settlements, and customer remittances.

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Real-Time Tracking

Live parcel status updates from pickup through transit to final delivery.

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Manifest System

Create dispatch manifests grouping parcels by route, destination, or vehicle.

summarize

Customer Statements

Generate detailed statements showing all shipments, charges, COD, and net balances.

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Logistics Reports

Delivery performance, route analysis, and COD settlement reports.

What's Included

Every tool a courier company needs.

  • check_circle Automatic AWB number generation
  • check_circle COD collection and settlement tracking
  • check_circle Real-time parcel status tracking
  • check_circle Route-based manifest creation
  • check_circle Detailed customer account statements
  • check_circle Zone-based rate card management
  • check_circle Delivery zone configuration
  • check_circle Rider/driver assignment per shipment
  • check_circle Proof of delivery confirmation
  • check_circle Return-to-sender management
  • check_circle COD settlement and payout reports

How It Works

From booking to proof of delivery.

Book Shipment

Record parcel details — sender, receiver, weight, dimensions, and service type.

Generate AWB

System assigns a unique AWB number and generates the shipping label.

Manifest & Dispatch

Group parcels into manifests by route and dispatch with assigned riders.

Track & Deliver

Track parcels in transit and record delivery with proof of delivery.

COD Settlement

Collect COD from riders, reconcile amounts, and process customer remittances.

Frequently Asked Questions

Find answers to common questions about this module.

How are AWB numbers generated? expand_more

AWB numbers are auto-generated sequentially when a shipment is booked. Each AWB is unique and used for tracking.

How does COD settlement work? expand_more

COD collected by riders is recorded daily. The system tracks collected vs remitted amounts per customer.

Can customers track their parcels? expand_more

Yes. Use the AWB number to check real-time status — booked, in-transit, out-for-delivery, or delivered.

What are rate cards? expand_more

Rate cards define shipping charges based on destination zone, weight, and service level for consistent pricing.

Can I manage return shipments? expand_more

Yes. Return-to-sender parcels are tracked separately with reason codes and re-attempt scheduling.

Related Modules

Extend your system with these complementary modules.

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